About This Chapter
This topic covers important exam questions based on key concepts such as the dominant culture, the espoused values, and the networked cultures. It features multiple choice practice questions as well as True or False questions with explanations, designed to evaluate your understanding and enhance exam readiness. An answer key is provided for self-assessment and review. The learning objectives include: How do organizations maintain their culture and how do they change it? What is organizational culture, and what are its components? What general and specific types can be used to describe an organization's culture?
Question 1
Multiple Choice
Medium
Dominant culture Exam

Most merged companies operate under a ________ for an extended period of time.

  • strong culture
  • weak culture
  • subculture
  • differentiated culture
  • counterculture
Correct Answer: differentiated culture
Explanation:

Mergers rarely result in the strong culture that managers hope will appear when they make the decision to merge. In fact, most merged companies operate under a differentiated culture for an extended period of time.

Glossary:

Fragmented Culture: An organizational culture type in which employees are distant and disconnected from one another.

Question 2
True False
Easy
Dominant culture Exam

Mergers often result in the creation of the strong culture that managers hope will appear when they make the decision to merge.

True
False
Correct Answer: False
Explanation:

Mergers rarely result in the strong culture that managers hope will appear when they make the decision to merge.

Glossary:

Culture: The shared values, beliefs, motives, identities, and interpretations that result from common experiences of members of a society and are transmitted across generations.

Question 3
Multiple Choice
Easy
Dominant culture Exam

In practice, there are two major ways to change a culture. They are

  • ASA framework and socialization.
  • changes in leadership and mergers or acquisitions.
  • ASA framework and changes in leadership.
  • socialization and mergers or acquisitions.
  • mergers and ASA framework.
Correct Answer: changes in leadership and mergers or acquisitions.
Explanation:

In practice, two ways are common methods to change a culture: changes in leadership and mergers or acquisitions.

Glossary:

Culture: The shared values, beliefs, motives, identities, and interpretations that result from common experiences of members of a society and are transmitted across generations.

Question 4
Multiple Choice
Medium
Espoused values Exam

The published mission statement in any organization is an example of

  • espoused values.
  • stories.
  • basic underlying assumptions.
  • rituals.
  • observable artifacts.
Correct Answer: espoused values.
Explanation:

Espoused values are the beliefs, philosophies, and norms that a company explicitly states. Espoused values can range from published documents, such as a company's vision or mission statement, to verbal statements made to employees by executives and managers.

Glossary:

Espoused Values: The beliefs, philosophies, and norms that a company explicitly states.

Question 5
Multiple Choice
Easy
Espoused values Exam

Which of the following are the beliefs, philosophies, and norms that a company explicitly states?

  • rituals
  • stories
  • ceremonies
  • espoused values
  • observable artifacts
Correct Answer: espoused values
Explanation:

Espoused values are the beliefs, philosophies, and norms that a company explicitly states.

Glossary:

Espoused Values: The beliefs, philosophies, and norms that a company explicitly states.

Question 6
Multiple Choice
Medium
Espoused values Exam

Walker International recently published its vision statement, which is an example of

  • observable artifacts.
  • stories.
  • basic underlying assumptions.
  • rituals.
  • espoused values.
Correct Answer: espoused values.
Explanation:

Espoused values are the beliefs, philosophies, and norms that a company explicitly states. Espoused values can range from published documents, such as a company's vision or mission statement, to verbal statements made to employees by executives and managers.

Glossary:

Espoused Values: The beliefs, philosophies, and norms that a company explicitly states.

Question 7
Multiple Choice
Medium
Espoused values Exam

Quest, Inc., has a sign hanging in every employee's cubicle that reads: "Together we are greater than any one of us." This is an example of a(n)

  • ritual.
  • espoused value.
  • enacted value.
  • basic underlying assumption.
  • physical structure.
Correct Answer: espoused value.
Explanation:

Espoused values are the beliefs, philosophies, and norms that a company explicitly states. Espoused values can range from published documents, such as a company's vision or mission statement, to verbal statements made to employees by executives and managers.

Question 8
True False
Easy
Espoused values Exam

When a company holds to its espoused values over time, regardless of the situations it operates in, the values become less believable to employees.

True
False
Correct Answer: False
Explanation:

When a company holds to its espoused values over time, regardless of the situations it operates in, the values become more believable both to employees and outsiders.

Question 9
Multiple Choice
Medium
Networked cultures Exam

In organizations with networked cultures, we tend to find ________ sociability and ________ solidarity.

  • low; low
  • low; moderate
  • high; low
  • moderate; high
  • moderate; low
Correct Answer: high; low
Explanation:

Cultures in which all employees are friendly to one another, but everyone thinks differently and does his or her own thing, are networked cultures.

Glossary:

Networked Culture: An organizational culture type in which employees are friendly to one another, but everyone thinks differently and does his or her own thing.

Question 10
Multiple Choice
Medium
Networked cultures Exam

Petunia, Daisy, Constance, and Anna are four friends working at four different organizations. In Petunia's firm, Social Network Development, employees are both distant and disconnected from one another, whereas in Daisy's company, Solar Singularity, it is quite the opposite-employees are friendly, and they all think alike. Constance works for Credit Protection Services, where employees think alike but are not friendly to one another. Finally, Anna is employed at Living Trust Wealth Management, where employees are friendly, but they think differently and do their own thing. Petunia's firm, Social Network Development, can be described as having which of the following culture types?

  • communal
  • mercenary
  • networked
  • fragmented
  • collective
Correct Answer: fragmented
Explanation:

Organizations that are low on both dimensions (solidarity and sociability) have a fragmented culture in which employees are distant and disconnected from one another.

Glossary:

Fragmented Culture: An organizational culture type in which employees are distant and disconnected from one another.

Question 11
Multiple Choice
Easy
Networked cultures Exam

________ cultures are those where all employees are friendly to one another, but everyone thinks differently and does his or her own thing.

  • Communal
  • Mercenary
  • Networked
  • Fragmented
  • Complex
Correct Answer: Networked
Explanation:

Cultures in which all employees are friendly to one another, but everyone thinks differently and does his or her own thing, are networked cultures. Many highly creative organizations have a networked culture.

Glossary:

Networked Culture: An organizational culture type in which employees are friendly to one another, but everyone thinks differently and does his or her own thing.