About This Chapter
This topic covers frequently asked questions based on key concepts such as the autocratic leadership, the autocratic style, the consideration, and the consultative style. It features a chapter-based multiple choice collection as well as True or False review questions, designed to evaluate your understanding and enhance exam readiness. An answer key is provided for self-assessment and review. The learning objectives include: How does transformational leadership differ from transactional leadership, and which behaviors set it apart? What four styles can leaders use to make decisions, and what factors combine to make these styles more effective in a given situation? What two dimensions capture most of the day-to-day leadership behaviors in which leaders engage?
Question 1
Multiple Choice
Medium
Autocratic Leadership Exam

Coleman knows what needs to be done and how best to do it. He believes that workplace hierarchies exist for a reason, and he rarely seeks advice or input from his staff. Coleman's leadership style can best be described as

  • transformational.
  • transactional.
  • laissez-faire.
  • contingent.
  • autocratic.
Correct Answer: autocratic.
Explanation:

With an autocratic style, the leader makes the decision alone without asking for the opinions or suggestions of the employees in the work unit.

Glossary:

Autocratic Style: A leadership style where the leader makes the decision alone without asking for opinions or suggestions of the employees in the work unit.

Question 2
Multiple Choice
Medium
Autocratic style Exam

Ariel, Fouad, Nicola, and Daryush are four managers at Lost Soles Shoes. Each uses a different decision-making style and believes that their style is the best. Ariel always presents the problem to her employees and gathers their opinions and suggestions, but makes the decision herself. Fouad gives his employees the responsibility for making the decision within a set of specified boundary conditions. Nicola makes the decision without asking her employees for their opinions or suggestions. Daryush presents the problem to his employees and seeks consensus, emphasizing that her opinion is only as important as every other employee's in her department. Which of the following decision making styles is Nicola displaying?

  • consultative
  • autocratic
  • delegative
  • facilitative
  • negotiative
Correct Answer: autocratic
Explanation:

With an autocratic style, the leader makes the decision alone without asking for the opinions or suggestions of the employees in the work unit.

Glossary:

Autocratic Style: A leadership style where the leader makes the decision alone without asking for opinions or suggestions of the employees in the work unit.

Question 3
Multiple Choice
Medium
Autocratic style Exam

In the time-driven model of leadership, which style is reserved for decisions that are significant and where the leader's expertise is high?

  • consultative
  • autocratic
  • delegative
  • facilitative
  • supportive
Correct Answer: autocratic
Explanation:

According to the time-driven model of leadership, autocratic styles are reserved for decisions that are insignificant or for which employee commitment is unimportant. The only exception is when the leader's expertise is high and the leader is trusted. An autocratic style in these situations should result in an accurate decision that makes the most efficient use of employees' time.

Glossary:

Autocratic Style: A leadership style where the leader makes the decision alone without asking for opinions or suggestions of the employees in the work unit.

Question 4
True False
Easy
Autocratic style Exam

The autocratic style of leadership is characterized by high follower control.

True
False
Correct Answer: False
Explanation:

The autocratic style of leadership is characterized by high leader control and low follower control.

Question 5
Multiple Choice
Medium
Autocratic style Exam

Claire has built her company by giving special attention to details. She is highly meticulous and demanding and often imposes her decisions on subordinates. Claire makes use of the ________ style of decision making.

  • autocratic
  • consultative
  • transformational
  • participative
  • delegative
Correct Answer: autocratic
Explanation:

With an autocratic style, the leader makes the decision alone without asking for the opinions or suggestions of the employees in the work unit. Claire is using such a style in this case.

Question 6
Multiple Choice
Easy
Consideration Exam

Which of the following behaviors, according to the studies at Ohio State, is a consideration behavior?

  • setting goals
  • integration
  • production
  • organization
  • incentives
Correct Answer: integration
Explanation:

Consideration behaviors include membership, communication, integration, and representation.

Glossary:

Ingratiation: The use of favors, compliments, or friendly behavior to make the target feel better about the influencer.

Question 7
Multiple Choice
Hard
Consideration Exam

Bianca has just hired five new people for her startup, Inspirex, which has been in business for a few years and recently received a large sum of money from an angel investor. Xavier and Rashad are two of the new team members. They go out for a drink at the end of their second week and discuss the atmosphere at Inspirex. Rashad really appreciates the fact that Bianca planned a fun meet-and-greet party the first week and went out of her way to integrate them into the team. Xavier agrees and adds that he appreciated Bianca's responsiveness to questions and her "open-door" policy. What else did Rashad and Xavier most likely take note of regarding Bianca's behavior?

  • She emphasized the roles of each member of the team, making sure they understood their duties and responsibilities.
  • In a meeting the first week, she solicited Rashad's and Xavier's opinions, instead of just making them sit and listen.
  • She checked in frequently the first week to make sure Rashad and Xavier were making progress toward daily goals.
  • She went over the company rules and had Rashad and Xavier take a short quiz to demonstrate their understanding.
  • She introduced Rashad and Xavier to their team leaders, who then explained to them their respective projects.
Correct Answer: In a meeting the first week, she solicited Rashad's and Xavier's opinions, instead of just making them sit and listen.
Explanation:

Rashad and Xavier's conversation at the bar is centered around Bianca's consideration behaviors. Other consideration behaviors include encouraging a pleasant atmosphere, reducing conflict, promoting individual adjustment to the group, seeking information from employees, and showing an awareness of matters that affect them. With this in mind, Bianca most likely solicited Rashad's and Xavier's opinions during the meeting. The other behaviors demonstrate initiating structure.

Glossary:

Team: Two or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose.

Question 8
Multiple Choice
Medium
Consultative style Exam

Alisha is the manager of Fresh Marketplace, an organic café, juice bar, and supermarket. The company has recently been faced with competition from Oriole Organic Supermarket. Alisha meets with her team to get their thoughts on how Fresh Marketplace can become more competitive. They have a limited budget, so she needs to figure out where to best spend the money they have. After the meeting, she weighs their ideas before making a decision. Alisha's leadership style is

  • autocratic.
  • facilitative.
  • democratic.
  • team-based.
  • consultative.
Correct Answer: consultative.
Explanation:

With a consultative style, the leader presents the problem to individual employees or a group of employees, asking for their opinions and suggestions before ultimately making the decision him- or herself.

Glossary:

Consultation: An influence tactic whereby the target is allowed to participate in deciding how to carry out or implement a request.

Question 9
Multiple Choice
Medium
Consultative style Exam

According to research on the time-driven model of leadership, which leadership style seems to be overused by managers?

  • autocratic
  • consultative
  • delegative
  • facilitative
  • negotiative
Correct Answer: consultative
Explanation:

Studies suggest that managers tend to choose the style recommended by the model only around 40 percent of the time and exhibit less variation in styles than the model suggests they should. In particular, managers seem to overuse the consultative style and underutilize autocratic and facilitative styles.

Glossary:

Consultation: An influence tactic whereby the target is allowed to participate in deciding how to carry out or implement a request.

Question 10
Multiple Choice
Medium
Consultative style Exam

Solange, a department manager at LeClerc Sportswear, uses a style of decision-making that focuses on using the skills, experiences, and ideas of others. The final decision-making power is with Solange. However, she does not make major decisions without getting inputs from those that will be affected. It can be said that she uses the ________ style of leader decision making.

  • autocratic
  • consultative
  • facilitative
  • participative
  • transactional
Correct Answer: consultative
Explanation:

With a consultative style, the leader presents the problem to individual employees or a group of employees, asking for their opinions and suggestions before ultimately making the decision him- or herself.

Glossary:

Consultation: An influence tactic whereby the target is allowed to participate in deciding how to carry out or implement a request.

Question 11
Multiple Choice
Medium
Consultative style Exam

With a(n) ________ decision-making style, employees have a say in the decision-making process, but the ultimate authority still rests with the leader.

  • delegative
  • directive
  • consultative
  • facilitative
  • autocratic
Correct Answer: consultative
Explanation:

With a consultative style, employees do "have a say" in the decision-making process, but the ultimate authority still rests with the leader.

Question 12
Multiple Choice
Medium
Consultative style Exam

Ariel, Fouad, Nicola, and Daryush are four managers at Lost Soles Shoes. Each uses a different decision-making style and believes that their style is the best. Ariel always presents the problem to her employees and gathers their opinions and suggestions, but makes the decision herself. Fouad gives his employees the responsibility for making the decision within a set of specified boundary conditions. Nicola makes the decision without asking her employees for their opinions or suggestions. Daryush presents the problem to his employees and seeks consensus, emphasizing that her opinion is only as important as every other employee's in her department. Ariel is displaying the ________ style of decision making.

  • consultative
  • autocratic
  • delegative
  • facilitative
  • directive
Correct Answer: consultative
Explanation:

With a consultative style, the leader presents the problem to individual employees or a group of employees, asking for their opinions and suggestions before ultimately making the decision him- or herself.