Low levels of informational justice can make an organization vulnerable to wrongful termination claims.
Low levels of informational justice can come back to haunt the organization if a wrongful termination claim is actually filed. This is because the organization typically needs to provide performance evaluations for the terminated employee over the past few years to show that the employee was fired for poor performance. If managers refrained from offering candid and honest explanations on those evaluations, then the organization cannot offer anything to justify the termination.
Informational Justice: The perceived fairness of the communications provided to employees from authorities.
The ________ rule requires that the decision-making procedures and outcomes that the authorities explain to employees be honest and candid.
- accuracy
- respect
- informational
- equity
- truthfulness
The truthfulness rule requires that communication of decision-making procedures and outcomes from the authorities to the employees be honest and candid.
Trustworthiness: Characteristics or attributes of a person that inspire trust, including competence, character, and benevolence.
Informational justice is fostered when authorities adhere to the rules of
- voice and accuracy.
- justification and truthfulness.
- equity and equality.
- consistency and accuracy.
- respect and propriety.
Informational justice reflects the perceived fairness of the communications provided to employees from authorities. Informational justice is fostered when authorities adhere to two particular rules. The justification rule mandates that authorities explain decision-making procedures and outcomes in a comprehensive and reasonable manner, and the truthfulness rule requires that those communications be honest and candid.
Informational Justice: The perceived fairness of the communications provided to employees from authorities.
Marco and Sam lost their jobs when the recession hit and their company had to lay off many of its employees. However, a few workers in their department with less seniority than Marco and Sam kept their jobs. When they confronted their supervisor about this, he offered only vague answers and changed the subject quickly. Given what you know about justice in organizations, why do you think their supervisor might have behaved this way?
- It is not standard practice for large companies to explain the reasons for laying off large numbers of lower-level employees.
- Many managers find sharing bad news to be stressful, leading them to distance themselves rather than to explain decisions.
- Their manager was engaging in a passive form of abusive supervision--Sam and Marco likely have a legal case.
- Low levels of information tend to prevent wrongful termination claims because most employees just give up.
- Honest and adequate explanations actually tend to increase retaliation responses against the organization.
Informational justice reflects the perceived fairness of the communications provided to employees from authorities. Although it seems like common sense that organizations would explain decisions in a comprehensive and adequate manner, that is often not the case. Sharing bad news is the worst part of the job for most managers, leading them to distance themselves when it is time to play messenger.
Justice: The perceived fairness of an authority’s decision making.
Which of the following is an informational justice rule?
- truthfulness
- consistency
- equity
- bias suppression
- propriety
Truthfulness is a form of the informational justice rule. It requires that the communications provided to employees from authorities be honest and candid.
Trustworthiness: Characteristics or attributes of a person that inspire trust, including competence, character, and benevolence.
Informational justice reflects the perceived fairness of the ________ provided to employees from the authorities.
- remuneration
- communication
- management
- guidance
- supervision
Informational justice reflects the perceived fairness of the communications provided to employees from authorities. Informational justice is fostered when authorities adhere to two particular rules: the justification rule and the truthfulness rule.
Communication: The process by which information and meaning is transferred from a sender to a receiver.
Companies that engage in civility training are most likely concerned about ________ justice.
- interpersonal
- procedural
- ethical
- legal
- perceived
Civility programs are intended to help teach managers and employees to communicate more respectfully.
Interpersonal Justice: The perceived fairness of the interpersonal treatment received by employees from authorities.
Interpersonal justice is fostered when authorities adhere to which two particular rules?
- the propriety rule and the equity rule
- the respect rule and the accuracy rule
- the respect rule and the propriety rule
- the truthfulness rule and the respect rule
- the propriety rule and the consistency rule
Interpersonal justice reflects the perceived fairness of the treatment received by employees from authorities. Interpersonal justice is fostered when authorities adhere to two particular rules: the respect rule and the propriety rule.
Interpersonal Justice: The perceived fairness of the interpersonal treatment received by employees from authorities.
Which of the following is an interpersonal justice rule?
- truthfulness
- consistency
- equity
- accuracy
- propriety
Propriety is a form of interpersonal justice rule. The propriety rule reflects whether authorities refrain from making improper or offensive remarks.
Interpersonal Justice: The perceived fairness of the interpersonal treatment received by employees from authorities.
Bruce, a first-line supervisor at Lou's Market, regularly uses abusive and derogatory words when dealing with his subordinates. Many employees have also heard Bruce refer to specific employees with inappropriate labels ridiculing their ethnicity, names, or weaknesses. From the scenario, it can be concluded that workers at Lou's lack ________ justice.
- distributive
- informational
- procedural
- interpersonal
- restorative
Interpersonal justice reflects the perceived fairness of the treatment received by employees from authorities. From this perspective, interpersonal injustice occurs when authorities are rude or disrespectful to employees or when they refer to them with inappropriate labels.
Which of the following represent the two interpersonal justice rules?
- voice and correctability
- justification and truthfulness
- equity and equality
- consistency and accuracy
- respect and propriety
Interpersonal justice reflects the perceived fairness of the treatment received by employees from authorities. Interpersonal justice is fostered when authorities adhere to two particular rules. The respect rule pertains to whether authorities treat employees in a dignified and sincere manner, and the propriety rule reflects whether authorities refrain from making improper or offensive remarks.
Josh, who is nearing retirement, often makes improper or offensive remarks to younger employees. Which rule is Josh violating?
- propriety
- justification
- truthfulness
- accuracy
- voice
The propriety rule reflects whether authorities refrain from making improper or offensive remarks. From this perspective, interpersonal injustice occurs when authorities are rude or disrespectful to employees or when they refer to them with inappropriate labels.
________ is defined as the sustained display by a manager of hostile verbal and nonverbal behaviors, excluding physical contact.
- Trust propensity
- Bias suppression
- Justification
- Whistle-blowing
- Abusive supervision
When taken to the extremes, interpersonally unjust actions create abusive supervision, defined as the sustained display of hostile verbal and nonverbal behaviors, excluding physical contact.
Abusive Supervision: The sustained display of hostile verbal and nonverbal behaviors on the part of supervisors, excluding physical contact.
Interpersonal justice is fostered when authorities adhere to two particular rules: the justification rule and the truth rule.
Interpersonal justice is fostered when authorities adhere to two particular rules. The respect rule pertains to whether authorities treat employees in a dignified and sincere manner, and the propriety rule reflects whether authorities refrain from making improper or offensive remarks.