In tasks with an objectively verifiable best solution, the member who possesses the highest level of the ability relevant to the task will have the most influence on the effectiveness of the team.
In tasks with an objectively verifiable best solution, the member who possesses the highest level of the ability relevant to the task will have the most influence on the effectiveness of the team.
Ability: Relatively stable capabilities of people for performing a particular range of related activities.
Members tend to be more productive in high task interdependence situations when there is low outcome interdependence.
Members tend to be more productive in high task interdependence situations when there's also high outcome interdependence.
Outcome Interdependence: The degree to which team members share equally in the feedback and rewards that result from the team achieving its goals.
________ is the degree to which team members interact with and rely on other team members for the information, materials, and resources needed to accomplish work for the team.
- Task interdependence
- Goal interdependence
- Deep-level diversity
- Outcome interdependence
- Surface-level diversity
Task interdependence refers to the degree to which team members interact with and rely on other team members for the information, materials, and resources needed to accomplish work for the team. The four types of task interdependence are pooled, sequential, reciprocal, and comprehensive.
Task Interdependence: The degree to which team members interact with and rely on other team members for information, materials, and resources needed to accomplish work for the team.
Which of the following is a desirable characteristic of a mission statement?
- patience
- relevance
- ambiguity
- universality
- exaggeration
The characteristics of a good mission statement are clarity, relevance, believability, urgency, and significance.
Resistance: When a target refuses to perform a request and puts forth an effort to avoid having to do it.
Which of the following provides an example of a situation with high goal interdependence?
- Bailey is just coasting at work until she can get her pension in a couple more years and retire.
- Three members of Charlene's team have created different versions of a financial report.
- Larry's team has developed a mission statement within a week of its formation.
- Ellen wants her team to expand the store, and Jay says it is already too big.
- Xander's team members are paid for their individual contributions.
A high degree of goal interdependence exists when team members have a shared vision of the team's goal and align their individual goals with that vision as a result. One way to create goal interdependence is to create a formalized mission statement that members buy into.
Goal Interdependence: The degree to which team members have a shared goal and align their individual goals with that vision.
A high degree of ________ interdependence exists when team members share in the rewards that the team earns.
- task
- goal
- sequential
- outcome
- reciprocal
A high degree of outcome interdependence exists when team members share in the rewards that the team earns.
Team: Two or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose.
One metric for measuring team performance is
- team size.
- team viability.
- customer net worth.
- team demographics.
- customer satisfaction.
Customer satisfaction is one measure of team performance.
Coworker Satisfaction: Employees’ feelings about their coworkers, including their abilities and personalities.
________ helps to determine the likelihood that the team can work together effectively into the future.
- Team viability
- Surface-level diversity
- Team development
- Deep-level diversity
- Team integration
Team viability, also called team commitment, refers to the likelihood that the team can work together effectively into the future.
Team Viability: Team commitment; the likelihood a team can work together effectively into the future.
Which of the following examples most accurately describes a situation where task interdependence improves team performance?
- Jess's team completes very simple tasks.
- Marty's team members work alone unless the boss checks in on them.
- Cameron's team is required to share reports about how they did simple tasks.
- Agnes's team works closely together to develop complex computer control modules.
- Norb's team is comprised of two distinct groups of friends with similar interests.
The relationship between task interdependence and team performance is moderately positive. That is, task performance tends to be higher in teams in which members depend on one another and have to coordinate their activities rather than when members work more or less independently. Additionally, the relationship tends to be significantly stronger in teams that are responsible for completing complex knowledge work rather than simple tasks. When work is more complex, interdependence is necessary because there's a need for members to interact and share resources and information. When work is simple, sharing information and resources is less necessary because members can do the work by themselves.
Task Interdependence: The degree to which team members interact with and rely on other team members for information, materials, and resources needed to accomplish work for the team.
Sam and Ernie have been friends since high school. They both like designing landscapes and work well together. They also enjoy working with Larry, a man who is a bit older than them and the third member of their landscaping design team. Often, any one of them can be heard saying he could do landscape design with his friends forever. This team has
- low viability.
- high viability.
- deep-level diversity.
- individualistic roles.
- surface-level diversity.
Team viability, also called team commitment, refers to the likelihood that the team can work together effectively into the future.
Team Viability: Team commitment; the likelihood a team can work together effectively into the future.
Brenda wants to create teams in her office that perform well and have members who are dedicated to their team. What can she do to try to make performance and commitment as high as possible within her teams?
- simplify the types of tasks that team members must complete
- increase opportunities for team members to work independently
- increase the complexity of the tasks team members must complete
- require team members to share all information even if it seems unnecessary
- eliminate concrete guidelines for task completion and procedures within the team
Team viability, also called team commitment, refers to the likelihood that the team can work together effectively into the future. If the team experience is not satisfying and the members do not feel a bond with one another or with the team itself, members may become disillusioned and focus their energy on activities away from the team. Of course, it's difficult to summarize the relationship between team characteristics and team performance and commitment when there are so many characteristics that can be used to describe teams. But, it turns out that the relationship between task interdependence and team performance is moderately positive. That is, task performance tends to be higher in teams in which members depend on one another and have to coordinate their activities rather than when members work more or less independently.
Exit: A response to a negative work event by which one becomes often absent from work or voluntarily leaves the organization.
Tasks for which the contributions resulting from the abilities of every member are considered in total to determine team performance are ________ tasks.
- conjunctive
- subjunctive
- disjunctive
- indicative
- additive
Additive tasks are those tasks for which the contributions resulting from the abilities of every member "add up" to determine team performance.
Additive Tasks: Tasks for which the contributions from every member add up to determine team performance.
________ tasks depend on the abilities of the "weakest link."
- Conjunctive
- Subjunctive
- Disjunctive
- Indicative
- Additive
Tasks for which the team's performance depends on the abilities of the "weakest link" are called conjunctive tasks.
Conjunctive Tasks: Tasks for which the team’s performance depends on the abilities of the team’s weakest link.
To assure a high level of goal interdependence, a team should have
- a formalized mission statement.
- an organizational chart.
- clear expectations.
- explicitly assigned roles.
- high outcome interdependence.
To assure a high level of goal interdependence, a team should have a formalized mission statement.
Goal Interdependence: The degree to which team members have a shared goal and align their individual goals with that vision.
Team members prefer low task interdependent situations when there is low outcome interdependence.
Members prefer low task interdependent situations when there's low outcome interdependence.
Outcome Interdependence: The degree to which team members share equally in the feedback and rewards that result from the team achieving its goals.