When employees engage in ________, they use work time and resources to complete something other than their job duties, such as assignments for another job.
- daydreaming
- moonlighting
- social loafing
- satisficing
- cyberloafing
When employees engage in moonlighting, they use work time and resources to complete something other than their job duties, such as assignments for another job.
The most widespread form of psychological withdrawal among white-collar employees is ________, using Internet, e-mail, and instant messaging access for their personal enjoyment rather than work duties.
- moonlighting
- cyberloafing
- satisficing
- socializing
- daydreaming
The most widespread form of psychological withdrawal among white-collar employees is cyberloafing-using Internet, e-mail, and instant messaging access for their personal enjoyment rather than work duties.
Psychological Withdrawal: Mentally escaping the work environment.
Which of the following is a psychological withdrawal behavior?
- tardiness
- missing meetings
- long breaks
- moonlighting
- absenteeism
Moonlighting is a type of psychological withdrawal behavior. When employees engage in moonlighting, they use work time and resources to complete something other than their job duties, such as assignments for another job.
Psychological Withdrawal: Mentally escaping the work environment.
Which model of withdrawal has received the most scientific support?
- individualistic model
- compensatory forms model
- independent forms model
- autonomous model
- progression model
The progression model has received the most scientific support. Studies tend to show that withdrawal behaviors are positively correlated with one another.
Progression Model: A model indicating that the various withdrawal behaviors are positively correlated; engaging in one type of withdrawal makes one more likely to engage in other types.
Sanjita is rather quiet at her workplace. Her only friend at work, Marisol, quit the company a month ago. The ________ model suggests that Sanjita is more likely to quit her job because Marisol is no longer working in the same organization.
- social identity
- continuance
- progression
- embedded
- social influence
The social influence model suggests that employees who have direct linkages with "leavers" will themselves become more likely to leave.
Social Influence Model: A model that suggests that employees with direct linkages to coworkers who leave the organization will themselves become more likely to leave.
The ________ model suggests that employees who have direct linkages with "leavers" will themselves become more likely to leave.
- social influence
- affective
- continuance
- decay
- social identity
The social influence model suggests that employees who have direct linkages with "leavers" will themselves become more likely to leave.
Social Influence Model: A model that suggests that employees with direct linkages to coworkers who leave the organization will themselves become more likely to leave.
The ________ model suggests that employees with fewer bonds will be most likely to quit the organization.
- social influence
- social impact
- erosion
- decay
- continuity
The erosion model suggests that employees with fewer bonds will be most likely to quit the organization. From an affective commitment perspective, employees with fewer bonds are likely to feel less emotional attachment to work colleagues, which makes it easier to decide to leave the organization.
Erosion Model: A model that suggests that employees with fewer bonds with coworkers are more likely to quit the organization.
________ is a form of withdrawal in which employees appear to be working but are actually distracted by random thoughts or concerns.
- Moonlighting
- Cyberloafing
- Socializing
- Satisficing
- Daydreaming
Daydreaming is a form of withdrawal in which employees appear to be working but are actually distracted by random thoughts or concerns.
Which of the following is a form of physical withdrawal?
- daydreaming
- moonlighting
- tardiness
- socializing
- cyberloafing
Tardiness reflects the tendency to arrive at work late (or leave work early). It is a form of physical withdrawal behavior.
Readiness: The degree to which employees have the ability and the willingness to accomplish their specific tasks.
Missing meetings is a form of ________ withdrawal.
- psychological
- physical
- cultural
- community
- social
Physical withdrawal consists of actions that provide a physical escape, whether short-term or long-term, from the work environment. Missing meetings is when employees neglect important work functions while away from the office.
Physical Structures: The organization’s buildings and internal office designs.
The most serious form of physical withdrawal is
- absenteeism.
- tardiness.
- long breaks.
- quitting.
- missing meetings.
The most serious form of physical withdrawal is quitting-voluntarily leaving the organization.
Physical Withdrawal: A physical escape from the work environment.
According to the ________ model of withdrawal, various withdrawal behaviors are uncorrelated with one another, occur for different reasons, and fulfill different needs on the part of employees.
- independent forms
- compensatory forms
- progression
- normative
- nominal
The independent forms model of withdrawal argues that the various withdrawal behaviors are uncorrelated with one another, occur for different reasons, and fulfill different needs on the part of employees.
Independent Forms Model: A model that predicts that the various withdrawal behaviors are uncorrelated; engaging in one type of withdrawal has little bearing on engaging in other types.
The ________ model of withdrawal argues that the various withdrawal behaviors negatively correlate with one another-that doing one means you are less likely to do another.
- independent forms
- compensatory forms
- progression
- normative
- nominal
Compensatory forms model of withdrawal argues that the various withdrawal behaviors negatively correlate with one another-that doing one means you are less likely to do another.
Compensatory Forms Model: A model indicating that the various withdrawal behaviors are negatively correlated; engaging in one type of withdrawal makes one less likely to engage in other types.
Since Ginny's company switched management, they have stopped doing many of the fun, team-building activities they used to do, and the workplace culture has changed for the worse. A few weeks ago, Ginny's friend Surya quit, and now Ginny and her coworker Tom are thinking of quitting too. This shows the power of ________ in affecting employee attitudes.
- erosion
- continuance
- social identity
- social influence
- negative influence
The social influence model suggests that employees who have direct linkages with "leavers" will themselves become more likely to leave. In this way, reductions in affective commitment become contagious, spreading like a disease across the work unit. Think about the damage that would be caused if the central figure in the network (the one who has linkages to five other people) became unhappy with the organization.
Social Influence Model: A model that suggests that employees with direct linkages to coworkers who leave the organization will themselves become more likely to leave.
________ reflects the tendency to arrive at work late or leave work early.
- Daydreaming
- Tardiness
- Socializing
- Moonlighting
- Cyberloafing
Tardiness reflects the tendency to arrive at work late (or leave work early).
Readiness: The degree to which employees have the ability and the willingness to accomplish their specific tasks.